Hyperdoc Support
For issues with the Hyperdoc add-in and related services
If you experience issues using Hyperdoc, contact our support team and include a brief description of the issue, your environment, and screenshots when available.
Contact channels
- Email: support@hyperdoc.tech
What to include in your request
- Microsoft app and platform (Word/Excel/PowerPoint and desktop/web).
- A short description of the problem and expected behavior.
- Steps to reproduce and timestamp of the incident.
Response target
We aim to acknowledge new support requests 24 hours.